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국내 논문지

홈 홈 > 연구문헌 > 국내 논문지 > 전기학회논문지 (The Transactions of The Korean Institute of Electrical Engineers)

전기학회논문지 (The Transactions of The Korean Institute of Electrical Engineers)

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한글제목(Korean Title) 자연어 처리를 이용한 감정 스트레스 인지 및 관리 챗봇 개발
영문제목(English Title) A Development of Chatbot for Emotional Stress Recognition and Management using NLP
저자(Author) 박종진   Jong-Jin Park  
원문수록처(Citation) VOL 67 NO. 07 PP. 0954 ~ 0961 (2018. 07)
한글내용
(Korean Abstract)
영문내용
(English Abstract)
In this paper, a chatbot for emotional stress recognition and management using rule-based method and NLP is designed and developed to tackle various emotional stresses of people through questionnaire. For this, Dialogflow as open chatbot development platform and Facebook messenger as chatting platform are used. We can build natural and resourceful conversational experiences through predefined questions by using powerful tools of Dialogflow, and can use developed chatbot on the Facebook page messenger. Developed chatbot perceives emotional stresses of user by user-input which is either text or choice of predefined answer. It also gives user questions according to the user's feeling, and assess the strength of the emotional stresses, and provide a solution to the user. Further research can improve the developed chatbot by using open Korean NLP library and database of emotions and stresses.
키워드(Keyword) Chatbot   Emotional stress   NLP(Natural Language Processing)   Dialogflow   Messenger  
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